Since 1979
Eligible items can be returned within 30 days of purchase, unused with original packaging and labels. There is no handling or restocking fee. Return postage is at your cost; conditions apply.
Returns policyContact us before sending anything back, with your order details, photos and a brief description of the issue. We will help with warranty, repair or spare-part options. Coverage varies by product; your consumer rights still apply.
Get warranty helpOur target is 1–2 business days after dispatch for in-stock, standard parcels. Rural, remote and bulky deliveries can take longer. Preorders, public holidays and carrier delays may affect timing. Contact us if you need an item by a specific date.
Delivery informationStandard NZ shipping is $10, or free on orders over $150, excluding large items. Product-specific freight or remote-area surcharges may apply. Final shipping charges are shown at checkout.
Delivery informationYes, tracking details are sent by email when your order is dispatched. Allow time for the carrier’s first scan. If you cannot find the email, contact us with your order number.
Contact our teamsmall powerbank thats rugged enough for putting in your pack and light enough that you'll want to.
Arrived promptly. Working good so far. Yet to use while tramping. 👍
It says waterproof - which i'm not going to test, but its reassuring to know if it does get drowned on an adventure it will be ok. So far so good, charges well and seems to last a long time
Good product
First one died at 12 months qnd I had to pay $81 to get it sent away to be assessed despite it being under warranty. The replacement died within a week!!
