Since 1979
Eligible items can be returned within 30 days of purchase, unused with original packaging and labels. There is no handling or restocking fee. Return postage is at your cost; conditions apply.
Returns policyContact us before sending anything back, with your order details, photos and a brief description of the issue. We will help with warranty, repair or spare-part options. Coverage varies by product; your consumer rights still apply.
Get warranty helpOur target is 1–2 business days after dispatch for in-stock, standard parcels. Rural, remote and bulky deliveries can take longer. Preorders, public holidays and carrier delays may affect timing. Contact us if you need an item by a specific date.
Delivery informationStandard NZ shipping is $10, or free on orders over $150, excluding large items. Product-specific freight or remote-area surcharges may apply. Final shipping charges are shown at checkout.
Delivery informationYes, tracking details are sent by email when your order is dispatched. Allow time for the carrier’s first scan. If you cannot find the email, contact us with your order number.
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perfect size, well made.
Just packing it now for a weekend away. Plenty of room and not too many pockets.
A lingerie pocket and a separate pocket for dirty or wet shoes with the entire bag waterproof.
My daughter got all her gear in this, clothing, ditty bag, gumboots, sleeping bag, bedroll and pillow. Can’t fault it
60lt Duffle bag, which is green and just the right size for my trip overseas.
Fabulous bag for my teenager to use for rowing. Amazing big bag that is water proof and can fit alot in it.
