Since 1979
Eligible items can be returned within 30 days of purchase, unused with original packaging and labels. There is no handling or restocking fee. Return postage is at your cost; conditions apply.
Returns policyContact us before sending anything back, with your order details, photos and a brief description of the issue. We will help with warranty, repair or spare-part options. Coverage varies by product; your consumer rights still apply.
Get warranty helpOur target is 1–2 business days after dispatch for in-stock, standard parcels. Rural, remote and bulky deliveries can take longer. Preorders, public holidays and carrier delays may affect timing. Contact us if you need an item by a specific date.
Delivery informationStandard NZ shipping is $10, or free on orders over $150, excluding large items. Product-specific freight or remote-area surcharges may apply. Final shipping charges are shown at checkout.
Delivery informationYes, tracking details are sent by email when your order is dispatched. Allow time for the carrier’s first scan. If you cannot find the email, contact us with your order number.
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Sorted out the wee tear from the cat trying to catch a moth...
Does its job. They seem to have very good adhesion.
Noticed a hole in the mesh of a newly purchased tent.
Easy to apply. Noticed a very small section came apart, but after applying some pressure, it stuck.
Adhesion very poor. I admit I couldn’t clean the mesh as thoroughly as the instructions ask, however I did clean my motor home window mesh as best I could without damaging the screen futher. The “ mesh” tape is printed on a plastic sheet, but the patch wouldn’t even stay stuck in the few seconds it took to pick up the second piece to put on the back. Very poor, not what I expected.
On top of that, I paid the advertised price of $14.95 for this item. When I got home I noticed on the back a price label for $9.99. Obviously, I was sold old stock before the 50% increase!
Didn’t even last 1 trip
