Since 1979
Eligible items can be returned within 30 days of purchase, unused with original packaging and labels. There is no handling or restocking fee. Return postage is at your cost; conditions apply.
Returns policyContact us before sending anything back, with your order details, photos and a brief description of the issue. We will help with warranty, repair or spare-part options. Coverage varies by product; your consumer rights still apply.
Get warranty helpOur target is 1–2 business days after dispatch for in-stock, standard parcels. Rural, remote and bulky deliveries can take longer. Preorders, public holidays and carrier delays may affect timing. Contact us if you need an item by a specific date.
Delivery informationStandard NZ shipping is $10, or free on orders over $150, excluding large items. Product-specific freight or remote-area surcharges may apply. Final shipping charges are shown at checkout.
Delivery informationYes, tracking details are sent by email when your order is dispatched. Allow time for the carrier’s first scan. If you cannot find the email, contact us with your order number.
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True value to a timeless tool that holds fast in environments when required. No issues with the buying process and delivery.
Great tool, cant fault it and highly reccomend.
Had used the original PTS for 18yrs on maintenance and construction as a gift from my dad. The upgrade to ST300 is a no brainer and help ease my job on systems maintenance and instrumentation.
this is the most used and useful tool i own, i carry it everywhere i go, i have owned and lost several over the years
