Since 1979
Eligible items can be returned within 30 days of purchase, unused with original packaging and labels. There is no handling or restocking fee. Return postage is at your cost; conditions apply.
Returns policyContact us before sending anything back, with your order details, photos and a brief description of the issue. We will help with warranty, repair or spare-part options. Coverage varies by product; your consumer rights still apply.
Get warranty helpOur target is 1–2 business days after dispatch for in-stock, standard parcels. Rural, remote and bulky deliveries can take longer. Preorders, public holidays and carrier delays may affect timing. Contact us if you need an item by a specific date.
Delivery informationStandard NZ shipping is $10, or free on orders over $150, excluding large items. Product-specific freight or remote-area surcharges may apply. Final shipping charges are shown at checkout.
Delivery informationYes, tracking details are sent by email when your order is dispatched. Allow time for the carrier’s first scan. If you cannot find the email, contact us with your order number.
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Great at heating cold water to boiling quickly.
Reminder of the good ole days 😎
Brass kettle. Bought one 45 plus years ago and it’s still going strong then I moved to Aussie for 30 year and brought on over there. Now I’m home again and this one seems to be really good. It will get used often.
Very good
The Thermette arrived very promptly. So pleased to finally own one and am really looking forward to firing it up.
An excellent way to heat water off gr I d
